Privacy Policy

Effective Date: October 1, 2024

Introduction

Welcome to Holution Health LLC d/b/a Veo Health, where we prioritize the protection of your personal information. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit our website, sign up for our services, or communicate with us.

1. Information We Collect

We collect various types of personal information to provide and enhance our wellness care services. The types of information we may collect include:

  • Personal Identification Information: Such as your name, email address, postal address, phone number, and date of birth.
  • Health Information: Medical history, health conditions, medications, and other health-related data, if applicable to our services.
  • Payment Information: Credit card details or other financial information required for billing purposes.
  • Usage Data: Information on how you interact with our website, including IP address, browser type, device information, and browsing behavior.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide health and wellness services: Including scheduling appointments, processing payments, and delivering personalized health and wellness recommendations.
  • To communicate with you: Responding to inquiries, providing updates, and sending relevant service-related information.
  • For marketing purposes: Sending newsletters, promotions, or updates about our services, provided you have consented to receive such communications.
  • To improve our services: Analyzing usage patterns to enhance website functionality and user experience.
  • To comply with legal obligations: Following applicable laws and regulations, including healthcare privacy standards such as HIPAA.

3. Sharing of Information

We may share your information under the following circumstances:

  • With healthcare professionals: To provide or coordinate care, subject to applicable laws and consent.
  • Service providers: We may share information with third-party vendors who assist with administrative, technical, or operational support, including payment processors and data storage providers.
  • Legal and compliance purposes: We may share information as required by law, to protect our rights, or in response to legal processes.
  • With your consent: In certain circumstances, we may share your information with your consent, such as sharing data with a specific healthcare provider.

4. Data Security

We take the protection of your information seriously and use appropriate administrative, technical, and physical security measures to safeguard your personal data. This includes encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Privacy Rights

Depending on your location, you may have certain privacy rights, including the right to:

  • Access and receive a copy of your personal information.
  • Correct or update your information if inaccurate.
  • Request deletion of your personal data, subject to certain legal or contractual restrictions.
  • Opt-out of marketing communications.
  • File a complaint with a regulatory body if you believe your privacy rights have been violated.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our website. Cookies help us analyze website traffic, remember your preferences, and provide you with a more personalized experience. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the revised policy on our website with the updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at: Privacy@Veo.Health